Webinar 3: Gender-Responsive Products

The upcoming session offers a deep dive into Women Centred Design (WCD), a product development philosophy that places women’s needs, experiences, and preferences—alongside the business goals of financial service providers—at the center of the design process. Tailored for product managers, innovation leads, and design strategists, this session will introduce the foundational pillars of WCD, including empathic research, inclusive ideation, iterative prototyping, and continuous user feedback, highlighting why traditional design approaches often fall short and how WCD can drive innovation and business growth.

Participants will be guided through the WCD framework and explore how to integrate it into their own product strategies, supported by real-world examples of successful WCD-driven solutions. A key feature of the session will be an immersive case study in which attendees will work in breakout teams to co-create solutions for a real-life scenario, applying WCD tools in practice. By the end, participants will walk away with a comprehensive understanding of WCD and a practical toolkit to lead more inclusive, impactful product development in their institutions.

This session will be led by Pallavi Tewari Madhok, she is Vice President at Women’s World Banking, where she leads Advisory Solutions in India, partnering with financial institutions to design innovative, gender-responsive products. With over 20 years of experience, she has worked across multinationals and start-ups in roles spanning strategy, product development, and marketing before transitioning to the development sector.

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